As business operations are getting evermore complicated, and as more business components are being added to the processes, execution becomes even more complicated and requires high level of process understanding. Business Process Documentation acquires its importance since it documents the explicit and hidden knowledge of the processes into a detailed workflow that aids management and employees to better understand the process itself, in other words, carrying the processes from a fuzzy format into a solid detailed format. KPI-Middle East Consultants have built a very strong knowledge of process documentation. Throughout various projects, our consultants have worked on documenting the business process in a consistent and standardized manner that helped our clients in better understanding of their processes, and in return, march the first step towards business process management.