Leading businesses arrived to the fact that without continuous monitoring of business processes they will become outmoded or their performance will be downgraded. This fact made Business Process Management (BPM) one of the modern principles that governs business world. In addition to controlling business processes and tracking there performance, BPM is about leading process toward better outputs from the quality, time, or cost sides. In other words BPM involves the optimization of the process by its studying, reviewing, analyzing, and comparing with best practices in order to achieve better measures form the perspectives of time, cost, and quality. Briefly, it involves Business Process Optimization (BPO). KPI-Middle East demonstrates an incredible depth of experience in BPM and BPO which make them from the outstanding services that KPI-Middle East takes the lead in. Armed with the best tools and aided by the proficient experience and best practices, KPI-Middle East consulting team carries out the duty of documenting, managing and optimizing business processes.